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Mark H. Moore
Professor of Strategic Management
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Mark H. Moore
Professor of Strategic Management
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Crime Policy Analysis and Design
Strategic Management of Public Agencies and the Concept of Public Value
The Voluntary and Nonprofit Sector
Problem Solving Societies: Networked Government, Social Innovators and Social Learning
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Public Value and Customer Service
Public Value and Customer Service
Publication information:
Kaboolian, Howitt, and Augusto. 1995. “Public Value and Customer Service”
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